Enter and View: Abbey Ravenscroft Park Nursing Home
Summary
The team came away with the impression that the home cares for the residents well. Staff we came across were friendly and welcoming and the relatives we spoke to were complimentary about the home. The home is having another 10 rooms built in.
Key findings from the visit
-
Some concerns were expressed by the manager, including the provision of transport for residents to attend OPD appointments. These are referred to with more details in the report.
-
All the residents we saw were well dressed and looked cared for.
-
Residents can personalise their rooms and a majority have their pictures and names on the doors, which was a nice touch.
-
Staff had supervision every 2 or 3 months, and at no time is agency staff used. The Continuing Healthcare Training scheme was used to allow career progression.
-
Food is prepared on the premises, and all types of diets were catered for.
-
The relatives spoken to, however briefly, stated that they were satisfied with the care and consideration given to the residents.
