The Silver Line - Helpline for Older people

The statistics about older people and loneliness are frightening: more than half of all 75 year olds in the UK live alone and one in ten suffers “intense” loneliness, but is reluctant to ask for help. In a poll that was conducted to mark the national launch of The Silver Line on 25th November 2013, 9 out of 10 older people told researchers that “a chat on the phone” is the most helpful solution when they feel lonely, but 1 in 4 older people say they never or seldom have someone to chat to on the phone.

At Silver Line, specially trained helpline staff:

• Offer information, friendship and advice.
• Link callers to local groups and services.
• Offer regular befriending calls.
• Protect and support those who are suffering abuse and neglect.

There are no strict age limits, but most people who we speak to are over 65. So, if you think it’s for you, it’s for you, and its completely confidential.