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Help us to make waiting times more pleasant!


Central London Community Healthcare (CLCH) NHS Trust is committed to receiving feedback from as many patients as possible and based on some of this feedback, the Trust has started a project aiming to understand the causes of waiting time dissatisfaction across each of our five Walk in Centres and Urgent Care Centres. Using an experienced based co-design approach, the project brings together staff and patients to jointly identify and address areas for improvement.

We are holding an event on December 1st 2016, at 64 Victoria Street, London, SW1E 6QP, 10.00-12.30pm, during which patients will work together with staff members to agree on the priorities for improvement and to help us decide the best way to achieve these improvements.

If you think you may be interested or if you would like further information, please do respond to Laura.Braidford@clch.nhs.uk or telephone 020 7798 1490 so we can assist you in any way possible.

If you decide to attend the event, all travel will be reimbursed and refreshments will be provided.